Eilis is a Design Advisor who works at the intersection of experience, engineering, market, and brand.
Selected projects
01. health Rhythms
Mental Health technology
(Health Tech start up) Health Rhythms is focused on integrating the principles of social rhythms into mental health management and prediction. By leveraging behavioral passive sensing, we aim to create tools that proactively address mental health concerns, enhancing overall well-being as well enhancng and simplifying health professionals workflows.
As design director I lead the creative vision across all design functions including product design, UX/UI, user research and branding.
02. Kinzen
Designing a quality news app
(Media tech start-up) Dublin-based Kinzen came to life in 2017 as a consequence of the increasing crisis in the news industry. I lead the design and research team to build and launch an app to help people improve their news experience connecting them with quality journalism, that was relevant and trustworthy.
03. Dropbox
Redesigning a help center
(SAAS) In the summer of 2016, I joined Dropbox as the first designer outside the US working for the customer experience team. My team was given the responsibility to redesign CX’s digital properties including the Help Center working closely with product and brand design teams to ensure alignment.
04. Ryanair
Service design for flight disruptions
(Travel) Flight disruptions are complex and negative experiences for passengers, front-line staff, and business operations. As a content strategist on the Service Design team, my role was to improve the current communication process and resolution system. Working closely with the digital and customer experience teams as well as ground operations.
05. Hubspot
Managing Spanish and French launch
(SAAS) The internationalization of a company requires more than just translation, as Senior Marketing Manager responsible for Southern Europe and Latam my role was to understand the nuances of each region and adapt our strategies to suit different markets, regionalising our marketing plans as well as designing visual collateral for the Marketing team.
06. ZeroGrey
Ecommerce design for luxury fashion
(Agency) Apple sold 24.6 million iPads in the December quarter of 2012. In January 2013 many luxury eCommerce stores saw a huge drop in sales. The reason: unresponsive websites. The following two years, I’d help over 20 luxury brands adapt their websites and newsletters to new user behaviours and formatting needs.
Havaianas - Alberta Ferreti Group - WP Store - Salewa
UX/UI | User research | Information architecture |User journeys | Content design | Wireframing | Workshop facilitation